Privacy Policy

This Privacy Policy describes how TechHobby ("we", "us", "our") collects, uses, discloses and safeguards your information when you visit techhobby.in, create an account, or purchase FPV drone parts, RC electronics and related accessories from our online store in India.

Effective date: May 2026

1. Who we are

TechHobby operates an e-commerce website focused on FPV (First Person View) racing drones, cinewhoops, long-range builds, flight controllers, ESCs, motors, VTX systems, FPV goggles, radios, batteries, propellers and hobby electronics. Our registered place of business and customer support details are available on the Contact page.

2. Information we collect

Information you provide directly

• Name, email address, mobile number and account credentials
• Shipping and billing addresses, GST details (if supplied for invoice)
• Order details, product preferences, wishlist and cart contents
• Messages sent through contact forms, support tickets or email
• Reviews, ratings and feedback you submit on products

Information collected automatically

• IP address, browser type, operating system and device identifiers
• Pages viewed, search queries, referral URLs and session duration
• Cookies and similar technologies (see our Cookie Policy)

Information from third parties

• Payment gateways: transaction ID, payment status (not full card/UPI credentials)
• Courier partners: delivery status and tracking updates
• Social login (Facebook, Google): name, email and provider user ID when you choose to sign in that way

3. How we use your information

• Process orders, payments, shipping and returns
• Create and manage your customer account
• Send order confirmations, shipping updates and account-related notifications
• Respond to enquiries, warranty claims and technical support requests
• Send promotional offers and newsletters where you have opted in (you may unsubscribe anytime)
• Detect and prevent fraud, abuse and security incidents
• Analyse site usage to improve products, categories and user experience
• Comply with legal obligations under applicable Indian laws

4. Legal basis for processing

We process personal data where necessary to:

• Perform our contract with you (fulfilling your order)
• Pursue legitimate business interests (fraud prevention, analytics, service improvement)
• Comply with legal requirements (tax, accounting, consumer protection)
• Obtain your consent where required (e.g. marketing emails, non-essential cookies)

5. Sharing and disclosure

We do not sell your personal data. We may share limited data with:

• Logistics partners — name, phone and address for delivery
• Payment processors — to complete online transactions securely
• IT and hosting providers — under strict confidentiality agreements
• Authorities — when required by court order, law or government request

6. Data security

We use industry-standard measures including HTTPS encryption, access controls and secure payment gateways. No method of transmission over the internet is 100% secure; we encourage you to use a strong password and keep your account credentials confidential.

7. Data retention

We retain personal data for as long as your account is active or as needed to provide services, resolve disputes, enforce agreements and meet statutory retention periods (e.g. tax and GST records). When you request account deletion, see our User Data Deletion policy for details on what is removed and what may be retained.

8. Your rights and choices

Subject to applicable law, you may:

• Access and update your profile information from your account dashboard
• Request correction of inaccurate data
• Request deletion of your account data
• Withdraw consent for marketing communications
• Disable non-essential cookies through your browser settings

To exercise these rights, contact us via the Contact page with subject Privacy Request or email rajjangid911@gmail.com.

9. Children

Our services are not directed to anyone under 18 years. We do not knowingly collect data from minors. Contact us if you believe we have collected a minor's information and we will delete it promptly.

10. International transfers

Your data is primarily processed and stored in India. If any service provider processes data outside India, we ensure appropriate safeguards are in place as required by applicable law.

11. Changes to this policy

We may update this Privacy Policy periodically. Material changes will be posted on this page with a revised effective date. Continued use of the site after changes constitutes acceptance of the updated policy.